Friday 13 November 2009

ASOS


***Consumer update***

I ordered a few winter items on UK online retailer ASOS.com yesterday. It seems they have a new delivery charge pricing option. Usually a 3 day standard delivery costs £3.95. If you select the new 6 day option however you're only charged £1.95 (ideal for those with no urgent item requirements).

The most surprising thing was that I received an email in my inbox this morning confirming despatch!

That's pretty good customer service. This leads me to the assumption that they're not as busy as they'd like to be at the moment, or the £3.95 option is just an attempt to make a little extra profit. Either way, I know which delivery option I'll be using on ASOS in future.

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